Consumer expectations regarding sustainable products and services are on the rise. How can the financial sector adapt to meet those expectation and maintain competitiveness?
We prepared a detailed guide for the financial sector, which outlines how to integrate sustainability into existing value propositions and how to build new ones.
The digital transformation has been the engine of the recent growth in the financial services sector. But we have come to a point, in which being digital is not a differentiator anymore in the eyes of many customers. It has become a hygiene factor and a commodity. Therefore, financial services providers need another reason for the customers to join and to stay with them. A strong candidate to be that reason is sustainability. Read the full article here.
The coronavirus crisis is a world-changing event having a growing impact on the global economy. In a series of internal futures thinking exercises we looked at 5 areas: Travel & Leisure, Society, Economics & Consumption, Environment and Politics. You may find our hypotheses of what’s going to change in business operations, part of our Economics area, in our article on Medium: https://medium.com/@wearekba.com/how-business-operations-might-adapt-to-the-post-pandemic-reality-6feba2d260c2
The COVID-19 pandemic may be remembered as the single most disruptive event in modern history. It is likely to durably reshape the customer, employee and organizational behaviour. Many of us might be currently asking ourselves what the upcoming future will be like and how to prepare to do business in such an environment.
Our team felt a strong urge to come to a common vision of what the post pandemic landscape might look like. Therefore we conducted a series of internal futures thinking exercises, the summarized results of which covering the area of travel you may find in our article on Medium: https://medium.com/@wearekba.com/the-future-of-travel-leisure-in-the-post-pandemic-world-28736d404be