Cities are realizing that future prosperity depends more and more on people and relationships between them, and not so much on the extraction of and production of goods from natural resources. In this line, we are witnessing continuing competition of cities to attract human capital, which is a source of creative power in science, technology, business, culture and art, as well as other fields.
We see Brexit as an opportunity for Warsaw to start its journey to improve the services the city offers which aim to ensure a good quality of life for people already living here as well as to attract new human talent to develop the human capital of the city. Although the methodology to design services is not well known in Poland, all services are designed, consciously or unconsciously.
Click here for more of our thoughts about the opportunity brought by Brexit to improve the human capital of Warsaw, and the value service design can bring into this matter (in Polish).