Three steps to properly design „Warsaw as a service”


In our previous article, we talked about the need for Warsaw to work towards improving the services which allow to have a good quality of life in the city, and therefore developing its human capital. In our opinion, as Euro 2012 was a stimulus to improve city’s infrastructure, we see Brexit as the best moment to start looking at improving our city services.

There are three important steps for Warsaw to attract more human capitalby working collaboratively with its inhabitants:

  • think of designing a city as if you were designing a service,

  • believe in the value of service design,

  • start experimenting.

Click here for more (in Polish)